A year after ICCU first opened its doors in 1940, we had just one branch, 22 members and $298.93 in assets. Hard to believe, we know. Back then, our membership included only employees of other credit unions since, at the time, they weren’t allowed to bank at the credit union where they worked.
Now, 85 years later, we have over 60 branches; 650,000 members; and $12 billion in assets. Our membership has grown to include residents throughout Pacific Northwest, where we are ranked as #1 in the region for member giveback and a Best Place to Work in Idaho for 13 years straight.* We’ve invested in our communities, and they’ve invested in us.
This incredible journey is possible because of our members’ trust, our communities’ steady support, and a fierce dedication to growth. Year after year we expand, not only to serve more members but to serve them better. With each new branch, product, and service, we give members opportunities for growth in their own personal finances. And we’re not stopping anytime soon.
That’s why we’re excited to show you where, when, and how we’re growing. We’re not just champions of growth; we’re champions of financial success. And we want you along for the ride.
What You Need to Know
We’re thrilled to announce that we’re expanding our footprint to include Tucson, Arizona and Tri-Cities, Washington. To be more inclusive of our ever-growing membership, we’re also refreshing our logo.
Why Grow Now?
As a credit union, we’re not focused on growth for the sake of profits (in fact, we’re a not-for-profit organization). We grow with purpose. With you, the member, in mind.
We’re expanding because our stable foundation in the Pacific Northwest has primed us to help more people throughout the West. It makes financial sense to diversify our markets, but more importantly, this expansion fulfills our core values. We want to be there for as many people as we can, and we know that by expanding into these new markets, we can provide bigger and better opportunities — both in personal finance and communities.
Why Tucson?
As of February 2025, the existing credit union TOPCU will merge with us, adding two new branches and over 17,000 members to the ICCU family.
Tucson, Arizona truly is the perfect fit for a credit union like ours. Both TOPCU and Tucson itself represent the culture of caring that we ourselves support. As Vern Babilon, CEO of TOPCU, likes to say, “Tucson is the biggest small town I’ve ever encountered.” It may have nearly 550,000 residents, yet people are often surprised to find that everyone knows everyone. We love that.
Tucson is known for its resilience and opportunity. It’s a vibrant city with a unique culture and deep community ties. Tucson communities are tight-knit and people-focused, just like our communities in Idaho and Washington.
TOPCU has been a part of the city for decades, and we’re excited to build on their foundation and local trust.
Why Tri-Cities?
We’ve long supported the Pacific Northwest. Idaho and its neighbors are our home, and we’ve invested in Washington members with just as much heart as we have our Idaho home base. Spokane welcomed us with open arms in 2022, and we’re pleased to say the Tri-Cities area will soon join our communities.
By diversifying our markets and developing further into Washington, we’re positioned to welcome new members while enhancing the banking experience for current ones.
When Will These Changes Happen?
With big projects like these, it’s hard to definitively say when everything will be complete, but we expect to establish ourselves in Tri-Cities and Tucson before the end of 2025.
From there we’ll focus on deepening our roots, earning the trust of locals by providing unbeatable service and investing in their cities the same way we’ve invested in yours. Meanwhile, we’ll be hard at work ensuring our current members, wherever they live, are taken care of with the same efficiency and enthusiasm as always.
How Will This Affect You?
In your day-to-day banking, things will be business as usual. Your favorite branches, app features, customer service, and community events will be as vibrant and consistent as ever.
Over time, you’ll begin to see new opportunities for your own personal success. While we can’t spill any secrets here, we can promise that our growth will help you grow, too. Be on the lookout for enhanced products and services, customized just for you.
The Bottom Line
Though our home is in Idaho, we’re dedicated to helping as many people achieve financial success as we can. We want our members to understand complex banking jargon so they can make personal finance decisions that make sense for them. We want high school students to learn money basics long before taking out their first loan. We want our communities, members or not, to feel like they can rely on us through both the good times and bad. We want to be there for every celebration, cheering you on, and we want to be there for every hardship, helping you move forward.
It’s no secret that ICCU is a champion of growth. Whatever we do, we do it with commitment, flair, and a steady eye on the future. We’re not growing simply to grow, though. We’re growing because we know we can do more, serve more, and be there for those who are ready to take the plunge into financial success. Stick with us, and you’ll see just how exciting the future can be.
*#1 in the Pacific Northwest for member giveback according to Callahan & Associates for credit unions with $5b+ assets headquartered in ID, WA, or OR. Best Place to Work in Idaho by Populus.
